Shipping and Return

Processing Time

Once orders have been placed please allow at least 2 business days for the order to be processed.


Shipping Time

Australia

Estimated Shipping

Metro Melbourne

2-5 working days

Country Victoria

2-5 working days

Sydney

3-6 working days

Regional NSW

3-6 working days

Gold Coast

3-6 working days

Brisbane

3-6 working days

Adelaide

3-6 working days

Perth

3-6 working days

Regional WA/NT

3-6 working days

 

International

Estimated Shipping

New Zealand

2-5 working days

China

5-8 working days

UK

3-6 working days

Ireland

5-7 working days

US

2-5 working days

Canada

5-10 working days

Pacific Islands

5-10 working days

Asia

5-10 working days

Major Europe

5-10 working days

Rest of World

5-15 working days

 

Return

Due to hygiene reasons we are unable to offer returns and all sales are final. With exception of damaged items, all sales are made final once goods are received. If good are damaged, please do send us a photo at info@nicolacosmetics.com with the subject line: DAMAGED, and include your order number.

**Please note that for lashes, they are handmade so discrepancies may occur. If the lashes differ from one another in regards to hair assignment and this does not constitute damaged items.

Damages from shipping will need to be reviewed and we cannot guarantee this will resort to replacement of product.

 

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